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✅The game crashes and lost my progress in the game
Posted: 29 Dec 2017, 18:35
by PauloMannikko
While I am creating my city on sandbox mode or any mode, the game always crashed and lost my progress in the game. Also, there are some bugs just like when some part of the water turned grayish in color while some are color blue. These problems started since I installed the update of your game on google play. Please fix this. It's tedious for me to save my game almost every ten to fifteen seconds just to keep my progress.
Re: The game crashes and lost my progress in the game
Posted: 29 Dec 2017, 18:53
by JustAnyone
Which version? The latest? 1.3.97?
Do you have any plugins?
Re: The game crashes and lost my progress in the game
Posted: 29 Dec 2017, 20:29
by CommanderABab
Probably need to change autosave to off and autosave interval to off in the settings.
Re: The game crashes and lost my progress in the game
Posted: 30 Dec 2017, 07:50
by fico240
Or it can be the device, the same thing happens to me because the cellular phone overheats and crashes the game.
Re: The game crashes and lost my progress in the game
Posted: 31 Dec 2017, 02:51
by PauloMannikko
JustAnyone wrote: ↑29 Dec 2017, 18:53
Which version? The latest? 1.3.97?
Do you have any plugins?
I installed the latest version 1.3.97 and yes it crashes since i installed it. I have plugins
Re: The game crashes and lost my progress in the game
Posted: 31 Dec 2017, 07:34
by Bearbear76
PauloMannikko wrote: ↑31 Dec 2017, 02:51
JustAnyone wrote: ↑29 Dec 2017, 18:53
Which version? The latest? 1.3.97?
Do you have any plugins?
I installed the latest version 1.3.97 and yes it crashes since i installed it. I have plugins
Mine does not crash
But lags a lot
I can't enjoy fireworks
Anyway did you send feedback?
Re: The game crashes and lost my progress in the game
Posted: 31 Dec 2017, 14:04
by PauloMannikko
Bearbear65 wrote: ↑31 Dec 2017, 07:34
PauloMannikko wrote: ↑31 Dec 2017, 02:51
JustAnyone wrote: ↑29 Dec 2017, 18:53
Which version? The latest? 1.3.97?
Do you have any plugins?
I installed the latest version 1.3.97 and yes it crashes since i installed it. I have plugins
Mine does not crash
But lags a lot
I can't enjoy fireworks
Anyway did you send feedback?
Where can I send feedbacks regarding this matter? And where can I find fireworks in theotown?
Re: The game crashes and lost my progress in the game
Posted: 31 Dec 2017, 14:10
by Bearbear76
It's a IAP
In the new beta 300 diamonds but worth it
When it crashes a log will come up with feedback on it i guess
Re: The game crashes and lost my progress in the game
Posted: 02 Jan 2018, 19:15
by kevinlalala
I have same problem after the latest update the game became laggy and often crashes!
Re: The game crashes and lost my progress in the game
Posted: 03 Jan 2018, 06:18
by Bearbear76
Yay fixed!